Frequently Asked Questions

FAQs – Haven Animal Health Services in Cherry Hill, NJ

Haven Animal Health Services is a highly-rated animal clinic that provides veterinary care for dogs and cats in Cherry Hill, NJ, and the surrounding communities. This FAQ page answers common questions about our animal hospital, PetPT rehabilitation services, wellness care, and how our veterinary team helps pets live healthier, more comfortable lives.

New Clients and General Care

Where is Haven Animal Health Services located?

We are conveniently located at 1886 Greentree Road, Cherry Hill, NJ 08003. We invite pet owners from Cherry Hill and throughout the surrounding area to reach out. You may contact us by phone at 856-424-7387, or you may use our online Contact form.

What are your hours?

Our hospital is open Monday through Friday from 9:00 a.m. to 7:00 p.m. and Saturday from 9:00 a.m. to 3:00 p.m. We are closed on Sundays. Hours may change due to holidays, inclement weather, or other circumstances. Contact us with questions anytime.

How do I become a client of Haven Animal Health Services?

If you are in Cherry Hill and are looking for a great veterinarian near you, we invite you to call 856-424-7387  or use our Contact or Appointment request forms to request an appointment. Our team will be happy to answer your questions, explain what to expect during your first visit, and help you find a convenient appointment time for your pet.

What makes Haven Animal Health Services different?

One of the things that sets our practice apart is our strong focus on helping pets maintain or regain mobility, comfort, and quality of life through advanced rehabilitation services. Our practice specializes in Pet Pain Management and Pet Rehabilitation. Along with Pet Wellness Care, diagnostics, surgery, and other veterinary services, we also offer specialized treatments such as Pet Acupuncture and PetPT rehabilitation. 

Emergency and Urgent Care

What signs mean my pet needs veterinary care right away?

Although every situation is different, certain signs should never be ignored. Contact a veterinarian right away if your pet is showing signs of a medical emergency. These include trouble breathing, collapse, seizure, bleeding, repeated vomiting, severe diarrhea, difficulty urinating, sudden weakness, loss of balance, extreme lethargy, or significant changes in behavior, vocalization, or mannerisms.

Even subtle changes can sometimes indicate a serious medical problem. If you notice sudden changes in your pet’s health, behavior, appearance, or appetite, but aren’t sure whether your pet needs immediate care or not, we encourage you to contact us at 856-424-7387 . If something doesn’t seem right, it is always better to ask questions than to wait.

What should I do if my pet has an urgent health concern?

During regular business hours, call us at 856-424-7387  so our veterinary team can assess your pet’s condition and recommend the most appropriate next step. 

If your pet requires immediate care when our hospital is closed, please seek assistance from the nearest 24-hour emergency veterinary hospital. We have listed several emergency vet clinics in the Cherry Hill area for your convenience. 

Services and Medical Care

What veterinary services do you offer?

We provide a wide variety of Veterinary Services, including wellness examinations, vaccinations, diagnostics, surgery, dentistry, pain management, rehabilitation, laser therapy, and more. Our goal is to provide modern, personalized medical care that supports your pet’s health from puppyhood or kittenhood through their senior years.

What is PetPT, and what conditions do you specialize in treating?

PetPT is our veterinary rehabilitation program. The program helps pets that are experiencing pain, stiffness, or weakness, whether from illness or injury, and can help pets with both chronic and acute conditions. 

Through our PT offerings, we are able to treat a variety of conditions, such as arthritis, orthopedic injuries, neurological conditions, muscle weakness, and sports injuries. PT is also often used as part of a post-operative recovery regimen. Every rehabilitation plan is customized according to your pet’s diagnosis, physical abilities, and overall health.

Can physical therapy help pets with arthritis?

Yes. Many pets with arthritis benefit from our PetPT rehabilitation program. Physical therapy can improve joint mobility, strengthen supporting muscles, reduce discomfort, and help pets remain active for longer. While arthritis cannot be cured, rehabilitation often helps improve comfort and quality of life while allowing many pets to participate more easily in their normal daily activities. We also offer Veterinary Acupuncture, which can help arthritic pets feel better. Laser Therapy can also be very helpful.

What rehabilitation treatments are available through PetPT?

Our PetPT program offers several advanced rehabilitation techniques that may be incorporated into your pet’s treatment plan. These include laser therapy, Neuromuscular Electrical Stimulation (NMES), Dry Needling, Shockwave Therapy, and Prolotherapy. Because every patient is different, we always recommend therapies on a case-by-case basis, depending on your pet’s medical condition, prognosis, and overall health. Call 856-424-7387  or use our Contact form to reach out with questions.

Preventative Care and Ongoing Support

Why are regular wellness visits important for pets?

Routine Pet Wellness Care visits allow us to monitor your pet’s overall health, detect potential problems early, and recommend preventive care based on your pet’s age and lifestyle. Regular examinations, vaccinations, nutritional guidance, parasite prevention, and diagnostic screenings all play an important role in helping pets live longer, healthier lives.

Do you provide pain management for chronic conditions?

We do. Chronic pain can significantly affect a pet’s quality of life, even when the signs are subtle. Our veterinary team develops individualized Pet Pain Management plans that may include medication, rehabilitation therapy, laser therapy, lifestyle recommendations, and other supportive treatments to help pets maintain comfort, mobility, and quality of life.

Haven Animal Health Services is proud to serve dogs, cats, and their families throughout Cherry Hill, NJ, and the surrounding communities with compassionate, personalized veterinary care. Whether you are looking for a veterinarian in Cherry Hill, PetPT rehabilitation services, wellness care, pain management, or an animal hospital near you, our veterinary team is here to help. Call 856-424-7387 or visit our Contact Page to schedule an appointment or learn more about how we can help your pet stay healthy, active, and comfortable throughout every stage of their life.